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Hartanto Setiadi, - and Niken Widyastuti, - and Megawati Syahril, - (2022) Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan, Kepercayaan Pelanggan, Loyalitas Pelanggan, dan Kesenangan Pelanggan Indihome (Studi Pada PT Telkom Indonesia Datel Purbalingga). Masters thesis, Universitas Jenderal Achmad Yani Yogykarta.
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